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problem - crashing

Posted: Wed Sep 25, 2019 1:07 pm
by charalambos
Dear Sirs,
My Dialux 4.13 is crashing and making the project files from .dlx to .dl~
I need to recover them as it is too many days work.
Thank you

Re: problem - crashing

Posted: Thu Sep 26, 2019 5:34 am
by Csuleiman
Dear charalambos,

In case of such problems, there remains always a possibility to get at least a part of your data back. For this, there is the backup file. Backup files are generated automatically by DIALux every time when saving.
The backup file is located at the same folder as the original file and equally named, but with the additional extension "BAK". The typical structure is "project name.evo.bak".
You can convert backup files to project files by yourself. The backup file needs to be renamed from "project name.evo.bak" to "project name 1.evo".
After renaming it, the file should be readable as every other DIALux project file.

Best regards,
DIAL Support Team

Re: problem - crashing

Posted: Thu Sep 26, 2019 5:49 am
by charalambos