Problem with own database lamps

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borewicz89
Posts: 2
Joined: Fri Aug 23, 2019 6:55 am

Problem with own database lamps

Post by borewicz89 » Fri Aug 23, 2019 7:09 am

Hello,

I have problem with my dialux, when I choose my own database (to choose my lamps - files .LDT), the error pops up -
"An error occurred in this directory.
Property value "loeschen_mouseout" is empty or undefined, it is not an object Function. "

I can choose a lamp in catalogs on-line etc... But not on my own database

Image

Thank you in advance for your help
Adrian - Poland

Csuleiman
Posts: 1658
Joined: Wed Mar 07, 2012 3:07 pm

Re: Problem with own database lamps

Post by Csuleiman » Fri Aug 23, 2019 7:35 am

Hello borewicz89,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
Your DIAL Support Team

borewicz89
Posts: 2
Joined: Fri Aug 23, 2019 6:55 am

Re: Problem with own database lamps

Post by borewicz89 » Fri Aug 23, 2019 8:57 am

Thank's for help.
The easiest way is to drag a luminaire data into our software :)

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