Printer not activated, error code 30

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joemit7850
Posts: 2
Joined: Fri May 18, 2018 1:08 pm

Printer not activated, error code 30

Post by joemit7850 » Fri May 18, 2018 1:13 pm

Hi i have problem to save my Dialux to PDF recently, the program will prompt "printer not activated , error code 30" i had know previously someone had mention to uninstall the software and reinstall the Dialux softwaft, however, i do not know how to save all the work which i had already done. Can some one assist?

Csuleiman
Posts: 1996
Joined: Wed Mar 07, 2012 3:07 pm

Re: Printer not activated, error code 30

Post by Csuleiman » Sun May 20, 2018 6:41 pm

Dear joemit7850,

As a workaround you should try to print the DIALux outputs with an external PDF printer like the free Bullzip PDF printer:

http://www.chip.de/downloads/BullZip-PD ... 15777.html

Best regards,
DIAL Support Team

joemit7850
Posts: 2
Joined: Fri May 18, 2018 1:08 pm

Re: Printer not activated, error code 30

Post by joemit7850 » Mon May 21, 2018 8:32 am

Hi Support team,

Thanks for your reply, however, the issue still the same even if i use bullzip. Is there any way? eg: delete and re install Dialux? will it help? if yes, can you teach me how to delete and re saved all the previous works.

Csuleiman
Posts: 1996
Joined: Wed Mar 07, 2012 3:07 pm

Re: Printer not activated, error code 30

Post by Csuleiman » Mon May 21, 2018 6:42 pm

Dear joemit7850,

We wonder if you could try to reinstall the DIALux version once again. Please uninstall your DIALux version manually from your computer and then download and install DIALux 4.13 by using the following download link which leads you directly to the DIALux setup.

DIALux 4.13.02. setup: https://b2b.dial.de/index.php/s/HePRxzOhXb6U5hG

Best regards,
DIAL Support Team

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