DIALux Evo 8 Crash at 50%

questions regarding the handling of DIALux evo. (features, tools, options, settings)
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Mike_Bradley
Posts: 1
Joined: Mon Jul 15, 2019 1:39 pm

DIALux Evo 8 Crash at 50%

Post by Mike_Bradley » Mon Jul 15, 2019 1:44 pm

I recently installed the currect version of DIALux (8.2) but when I tried to run it, the software would crash at 50% all the time. I tried reinstalling it several times and even reinstalling the 8.1 version but still, it crashes at 50%. I need help because I have jobs needed to be done.

T.Magenheimer
Posts: 1349
Joined: Thu Jul 26, 2012 10:16 am

Re: DIALux Evo 8 Crash at 50%

Post by T.Magenheimer » Tue Jul 16, 2019 12:26 pm

Dear Mike_Bradley,

Please try to deactivate all your security software (virus scanner and the firewall) once on your computer system to check if something is blocking the loading process of our DIALux software. After this please check if the problem is solved.

If you have a bad feeling to disable the security software, you can deactivate your WLAN connection and remove the network cable from your computer.


Best regards,
Your DIAL Support Team

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