DIALux evo 10 - Not install manufacturer

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szanini
Posts: 7
Joined: Wed Aug 28, 2013 1:23 am

DIALux evo 10 - Not install manufacturer

Post by szanini » Wed Oct 13, 2021 11:44 pm

Dear DIALux hotline,
Not install manufacturer in update version 10...Re installed 2 times and does not appear manufacturers
The "SETUP" uninstalled version 9.2 and proceeded with the installation of 10 without accusing any error... Even so, the libraries of the manufacturers are not loaded as in the previous versions....
What could be going wrong?
Can someone let me know how I can resolve this situation?
Regards Sandro Zanini


DIALux evo exe : 5.10.0.56764/5.10.0.56764
DIALux 4 exe : install location not found

Csuleiman
Posts: 2263
Joined: Wed Mar 07, 2012 3:07 pm

Re: DIALux evo 10 - Not install manufacturer

Post by Csuleiman » Thu Oct 14, 2021 6:21 am

Hello szanini,

Could you please take a look at the following suggested solution from our evo knowledge base to see if it solves the problem:
https://evo.support-en.dial.de/support/ ... gins-fail-

Best regards,
DIAL Support Team

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