Problem with calculation relsults on walls (Solved)

crashes, error report
Locked
Janzka
Posts: 2
Joined: Thu Sep 17, 2020 10:45 am

Problem with calculation relsults on walls (Solved)

Post by Janzka » Thu Sep 17, 2020 10:57 am

Hello

I have a project with imported IFC-model and suddenly Dialux stopped showing results for walls on one floor. Other results on that floor are still shown but only walls do nothing. Is there a fix or do I have to start over?
Attachments
Näyttökuva 2020-09-17 135917.jpg
Näyttökuva 2020-09-17 135917.jpg (84.56 KiB) Viewed 586 times
Näyttökuva 2020-09-17 135849.jpg
Näyttökuva 2020-09-17 135849.jpg (44.59 KiB) Viewed 586 times
Last edited by Janzka on Fri Sep 18, 2020 6:57 am, edited 1 time in total.

Csuleiman
Posts: 2015
Joined: Wed Mar 07, 2012 3:07 pm

Re: Problem with calculation relsults on walls

Post by Csuleiman » Thu Sep 17, 2020 11:16 am

Hello Janzka,

Please provide us with the evo project file so that we could check the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Csuleiman
Posts: 2015
Joined: Wed Mar 07, 2012 3:07 pm

Re: Problem with calculation relsults on walls

Post by Csuleiman » Thu Sep 17, 2020 1:17 pm

Hello Janzka,

Thank you for sending us your project file. We were able to repair the project right now. We had to delete the calculation results directly from the data structure of the project folder. After that, we calculated the project in evo9.1 and the problems you mentioned were gone. We will send you the repaired and calculated project file in a few minutes via WeTransfer.
Please check whether you are able to work with it furthermore.

Best regards,
DIAL Support Team

Janzka
Posts: 2
Joined: Thu Sep 17, 2020 10:45 am

Re: Problem with calculation relsults on walls

Post by Janzka » Fri Sep 18, 2020 6:56 am

Thank you!

Project seems to work for now and the problem is solved.

Locked

Who is online

Users browsing this forum: No registered users and 5 guests