Roundabout Calculation

crashes, error report
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itanihussein
Posts: 1
Joined: Tue Jun 02, 2020 8:24 am

Roundabout Calculation

Post by itanihussein » Tue Jun 02, 2020 8:32 am

Hello,

I followed the online tutorial for creating and calculating roundabout lighting, but for some reason I am receiving an error every time I click on the calculate button
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T.Magenheimer
Posts: 1463
Joined: Thu Jul 26, 2012 10:16 am

Re: Roundabout Calculation

Post by T.Magenheimer » Tue Jun 02, 2020 6:26 pm

Dear itanihussein,

It seems to be as if something on your computer system goes wrong when connecting to the calculating process. Unfortunately, we cannot say what exactly. We strongly suspect that this problem has something to do with the local settings. Possibly the admin has blocked that unsigned processes are started or that external processes are started at all or the virus scanner intervenes. You should have your Admin investigate this particular problem on your computer.

Please try to deactivate all your security software (virus scanner and the firewall) once on your computer system and after this please check if the problem is solved.

If you have a bad feeling to disable the security software, you can deactivate your WLAN connection and remove the network cable from your computer.


Best regards
Your DIAL Support Team

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