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calculation error

Posted: Wed Aug 28, 2019 8:12 am
by maryam
hi
i am modeling a green house in dialux evo which is 40*15*6 meter i imported the glass material but i have error during calculation. i just need the results of daylight no any sophisticated lighting
i dont know whats the problem.
i appreciate your consideration

Re: calculation error

Posted: Wed Aug 28, 2019 8:14 am
by Csuleiman
Hi maryam,

Please be so kind as to provide us with the problematic evo project file for analysis and some screenshots showing the problem in details. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

Re: calculation error

Posted: Wed Aug 28, 2019 11:57 am
by maryam
thank you for your reply i sent you some screenshot
sincerely
maryam

Re: calculation error

Posted: Mon Sep 02, 2019 8:15 am
by Csuleiman
Hi maryam,

You only inserted a 3D object with no daylight-relevant windows. In this case, it is not possible to make a daylight calculation.

Please read the following article of our DIALux evo knowledge base:

https://evo.support-en.dial.de/support/ ... 4-daylight

And the following YouTube tutorial in our DIALux channel:

https://www.youtube.com/watch?v=7DIaS0GA8j4

Best regards,
DIAL Support Team