calculation error

crashes, error report
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maryam
Posts: 2
Joined: Wed Aug 28, 2019 8:05 am

calculation error

Post by maryam » Wed Aug 28, 2019 8:12 am

hi
i am modeling a green house in dialux evo which is 40*15*6 meter i imported the glass material but i have error during calculation. i just need the results of daylight no any sophisticated lighting
i dont know whats the problem.
i appreciate your consideration

Csuleiman
Posts: 1658
Joined: Wed Mar 07, 2012 3:07 pm

Re: calculation error

Post by Csuleiman » Wed Aug 28, 2019 8:14 am

Hi maryam,

Please be so kind as to provide us with the problematic evo project file for analysis and some screenshots showing the problem in details. It would be of help if you could send us the link to this topic so that we could better assign this issue.
Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team

maryam
Posts: 2
Joined: Wed Aug 28, 2019 8:05 am

Re: calculation error

Post by maryam » Wed Aug 28, 2019 11:57 am

thank you for your reply i sent you some screenshot
sincerely
maryam

Csuleiman
Posts: 1658
Joined: Wed Mar 07, 2012 3:07 pm

Re: calculation error

Post by Csuleiman » Mon Sep 02, 2019 8:15 am

Hi maryam,

You only inserted a 3D object with no daylight-relevant windows. In this case, it is not possible to make a daylight calculation.

Please read the following article of our DIALux evo knowledge base:

https://evo.support-en.dial.de/support/ ... 4-daylight

And the following YouTube tutorial in our DIALux channel:

https://www.youtube.com/watch?v=7DIaS0GA8j4

Best regards,
DIAL Support Team

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