Search found 1460 matches

by T.Magenheimer
Tue Apr 07, 2020 3:32 pm
Forum: Using DIALux evo
Topic: New documentation in evo 9
Replies: 1
Views: 797

Re: New documentation in evo 9

Dear Sentinel,

Thanks for the compliment.

This won't do for now. You should explain these "new" lighting values in the description in the outputs for your customers.

But I will put the point on our improvement list.


Best regards,
Your DIAL Support Team
by T.Magenheimer
Tue Apr 07, 2020 3:25 pm
Forum: Problems
Topic: Evo 9 Dokumentation - Bildnamen fehlen
Replies: 1
Views: 717

Re: Evo 9 Dokumentation - Bildnamen fehlen

Hallo Heidrich,

für die Seitenbeschreibung und das Deckblatt ignorieren wir im Layout den Titel und Bildbeschreibung.

Ich werde den Punkt aber auf unsere Verbesserungsliste setzen.


Mit freundlichen Grüßen
Ihr DIAL Support-Team
by T.Magenheimer
Tue Apr 07, 2020 3:23 pm
Forum: Download
Topic: Dialux Evo 8.2
Replies: 1
Views: 740

Re: Dialux Evo 8.2

Dear peapeapoo, First of all many thanks for using our DIALux lighting planning software DIALux. We are sorry that you are not completely satisfied with the new evo version, especially with the Pro feature. We are sure that the new documentation layout is far better than the old one and it should be...
by T.Magenheimer
Tue Apr 07, 2020 3:21 pm
Forum: Problems
Topic: Can't use End Point
Replies: 1
Views: 386

Re: Can't use End Point

Dear peapeapoo,

You can end the dimension line simply by pressing the left mouse button again.

The template function has changed in our new evo version a little bit.
You can save a template by using the function "Export page selection".

Screenshot.JPG
Screenshot.JPG (86.24 KiB) Viewed 360 times

Best regards
Your DIAL Support Team
by T.Magenheimer
Tue Apr 07, 2020 3:13 pm
Forum: Problems
Topic: Documentation problem
Replies: 1
Views: 397

Re: Documentation problem

Dear JonDavies, We would recommend you to uninstall your current evo version completely from your computer system and install our newest evo 9 version by using the following download link. Please have a look if the problem is solved with this evo version. DIALux evo 9: https://b2b.dial.de/index.php/...
by T.Magenheimer
Tue Apr 07, 2020 9:55 am
Forum: Using DIALux evo
Topic: Dialux Evo 9
Replies: 6
Views: 1466

Re: Dialux Evo 9

Dear joakiim, We are sorry that you are not completely satisfied with the new evo version Please explain your criticism more precisely, so that we can go into detail on individual points of criticism. This general criticism is unfortunately not very productive, since we do not know which points we c...
by T.Magenheimer
Tue Apr 07, 2020 9:35 am
Forum: Problems
Topic: DIALux EVO 9 hang on Fusion/win10x64
Replies: 14
Views: 2132

Re: DIALux EVO 9 hang on Fusion/win10x64

Dear petitpiton, Please read the following two articles of our DIALux evo knowledge base: https://evo.support-en.dial.de/support/solutions/articles/9000062586-hardware-requirements https://evo.support-en.dial.de/support/solutions/articles/9000062998-is-an-installation-of-dialux-evo-on-a-mac-system-p...
by T.Magenheimer
Tue Apr 07, 2020 9:04 am
Forum: Problems
Topic: Export von Dialux Projekt ist fehlerhaft beim Import in einer anderen Anwendung.
Replies: 2
Views: 506

Re: Export von Dialux Projekt ist fehlerhaft beim Import in einer anderen Anwendung.

Hallo Woti, könnten Sie uns bitte Ihr evo-Projekt zwecks Analyse zusenden. Wir werden versuchen, das Verhalten nachzustellen und Ihnen einen Lösungsvorschlag anzubieten. Bitten senden Sie die Projektdatei und den Link zu diesem Thread an die Mailadresse 'support@dial.de'. Freundliche Grüße, DIAL Sup...
by T.Magenheimer
Mon Apr 06, 2020 8:48 am
Forum: Problems
Topic: Problem with IFC import from REVIT
Replies: 1
Views: 387

Re: Problem with IFC import from REVIT

Dear erwan95, So far, we have only implemented a beta version of the IFC import in our evo software. Therefore, there may still be problems with the import attempt of some IFC files. Unfortunately for these problems it gives currently no way to correct these faults in our DIALux evo software. In our...
by T.Magenheimer
Mon Apr 06, 2020 8:17 am
Forum: Using DIALux evo
Topic: Direction of Travel
Replies: 1
Views: 508

Re: Direction of Travel

Dear TASOS SOT,

The change of the direction of travel actually has no effect at all on the calculation. The observer is always on the left side.


Best regards
Your DIAL Support Team