Search found 1522 matches

by T.Magenheimer
Sun Jan 24, 2021 7:18 pm
Forum: Problems
Topic: Can't able to open the old projects in newer version
Replies: 1
Views: 23

Re: Can't able to open the old projects in newer version

Dear Kosal,

This should not be a problem at all.

Please send us one problematic project file with a link to this thread for an analysis to the mail address 'Support@dial.de'.


Best regards
Your DIAL Support Team
by T.Magenheimer
Wed Jan 20, 2021 12:50 pm
Forum: Using DIALux evo
Topic: Alignment tool for luminaires
Replies: 1
Views: 178

Re: Alignment tool for luminaires

Dear ValentinJodo,

Can you please describe in more detail what exactly you want to do in our evo software?
Unfortunately, we do not yet understand exactly what you mean.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Jan 14, 2021 12:23 pm
Forum: Problems
Topic: Light fixture sources are blue
Replies: 5
Views: 274

Re: Light fixture sources are blue

Hi Archtube,

There is currently no other workaround for this issue and unfortunately we cannot send you the upcoming evo version in advance.


Best regards
Your DIAL Support Team
by T.Magenheimer
Thu Jan 14, 2021 8:42 am
Forum: Problems
Topic: Light fixture sources are blue
Replies: 5
Views: 274

Re: Light fixture sources are blue

Hi Archtube, The behaviour of the luminaires is due to the white balance, which we changed in this new evo patch version. But, you can set the white balance to manual and probably fix it. This is just a visual imperfection for which the current evo version only offers the possibility to correct the ...
by T.Magenheimer
Fri Jan 08, 2021 5:53 pm
Forum: Using DIALux evo
Topic: Making a calculation on a pathway in accordance to E2
Replies: 3
Views: 389

Re: Making a calculation on a pathway in accordance to E2

Hi Kalau, Have you already carried out your project with the street planning in in evo and are now surprised why there are differences in the calculation results between the street planning and your outdoor project? If you have not yet performed it with the street planning, we recommend you to do so...
by T.Magenheimer
Thu Jan 07, 2021 8:49 am
Forum: Using DIALux evo
Topic: Making a calculation on a pathway in accordance to E2
Replies: 3
Views: 389

Re: Making a calculation on a pathway in accordance to E2

Dear Kalau,

Not sure if you are already working with the street planning in our evo software. The following screenshots show you how to start the road planning and that a normalized measurement grid is automatically generated there.

SC1.JPG
SC1.JPG (85.27 KiB) Viewed 353 times
SC2.JPG
SC2.JPG (150.26 KiB) Viewed 353 times

Best regards
Your DIAL Support Team
by T.Magenheimer
Mon Jan 04, 2021 3:14 pm
Forum: Using DIALux evo
Topic: EVO 9 - In Street Lighting the street name in documentation Content section is not showing when only Summary is selected
Replies: 1
Views: 346

Re: EVO 9 - In Street Lighting the street name in documentation Content section is not showing when only Summary is sele

Dear Sentinel,

Thanks for the hint.

This is a small bug in our current evo version, which we will fix as soon as possible.


Best regards
Your DIAL Support Team
by T.Magenheimer
Mon Jan 04, 2021 1:54 pm
Forum: Using DIALux evo
Topic: Rotate grouped luminaires
Replies: 3
Views: 462

Re: Rotate grouped luminaires

Dear AntoonB, I just tried to reproduce the problem you described, but I did not succeed. Can you please send us a problematic project for an analysis of the problem to the mail address 'Support@dial.de' and describe again exactly what is not working and how we can reproduce it? Best regards, DIAL S...
by T.Magenheimer
Mon Jan 04, 2021 12:17 pm
Forum: Problems
Topic: CALCULATION SURFACE RESULTS ARE ZERO
Replies: 2
Views: 375

Re: CALCULATION SURFACE RESULTS ARE ZERO

Dear Raghunath, We have looked at your project file and think that the project is just too complex for the DIALux calculation. The internal memory will eventually run out and thus the calculation will not be done completely. You have a lot of large calculation areas and objects in your project. Dele...
by T.Magenheimer
Wed Dec 16, 2020 8:49 am
Forum: Using DIALux evo
Topic: ODLS files
Replies: 2
Views: 620

Re: ODLS files

Hi White,

You currently have the possibility to use daylight control systems from Lamilux in our DIALux evo software.

Unfortunately there are no other suppliers of such light control systems. You could ask manufacturers like Hella directly.


Best regards
Your DIAL Support Team