Search found 1943 matches

by Csuleiman
Tue Jul 07, 2020 6:49 am
Forum: Problems
Topic: Dialux 9.0 patch 4 - Cutout bugs
Replies: 1
Views: 32

Re: Dialux 9.0 patch 4 - Cutout bugs

Hello marcusvsa.araujo,

Please send us the evo project file so that we can look at the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jul 06, 2020 8:21 am
Forum: Problems
Topic: Luminaire Selection - My database
Replies: 1
Views: 21

Re: Luminaire Selection - My database

Hello junkdiver@live.com ,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
DIAL Support Team
by Csuleiman
Thu Jul 02, 2020 12:12 pm
Forum: Problems
Topic: Dialux Evo 9.0 patch 4-crashed while creating a new space
Replies: 1
Views: 96

Re: Dialux Evo 9.0 patch 4-crashed while creating a new space

Hello ayen, Would it be possible to send us a small video and the corresponding evo project file? We will try to reproduce the problem. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'. Best regards, DIA...
by Csuleiman
Wed Jul 01, 2020 1:36 pm
Forum: Wishes/suggestions
Topic: Mehrere Arbeitsplätze im Raum
Replies: 1
Views: 86

Re: Mehrere Arbeitsplätze im Raum

Hallo Lumis, es ist leider nicht möglich, die Berechnungsfläche nach ASR A3.4 zu kopieren. Wir nehmen dieses Thema gerne als neuen Wunsch in unsere Verbesserungsliste für DIALux evo auf. Dieser Punkt wird dann von unseren Product Ownern priorisiert und für die Entwicklung der kommenden evo Versionen...
by Csuleiman
Tue Jun 30, 2020 2:41 pm
Forum: Using DIALux evo
Topic: DIALUX EVO DOES NOT CALCULATE
Replies: 3
Views: 110

Re: DIALUX EVO DOES NOT CALCULATE

Hello jeancol90,

Please send us the evo project file so that we can look at the problem directly. It would be of help if you could send us the link to this topic so that we could better assign this issue. Our email address is 'Support@dial.de'.

Best regards,
DIAL Support Team
by Csuleiman
Tue Jun 30, 2020 9:17 am
Forum: Problems
Topic: 'ImportULD_mouseover
Replies: 1
Views: 135

Re: 'ImportULD_mouseover

Hello Sanil,

Please read the following article of our DIALux knowledge base to answer your question:
https://dialux4.support-en.dial.de/supp ... -database-

Best regards
DIAL Support Team
by Csuleiman
Tue Jun 30, 2020 7:16 am
Forum: Using DIALux evo
Topic: How to add views to the documentation in dialux evo 9?
Replies: 2
Views: 149

Re: How to add views to the documentation in dialux evo 9?

Hello emrebayram, You can use your saved images in the documentation in evo9.0, too. The feature was not removed, but you can find it on the "Cover page" and "Description" page now. Please have a look at the following threads from our DIALux board: https://dxboard.dialux.com/viewtopic.php?f=2&t=8956...
by Csuleiman
Tue Jun 30, 2020 6:52 am
Forum: Using DIALux evo
Topic: Visual Task Area bug?
Replies: 2
Views: 265

Re: Visual Task Area bug?

Hello Pon,

Our developers have detected that there is a bug in the diagrams. However, you can rely on the calculated results. These are correct.
We will fix this bug for the next evo version.

Best regards,
DIAL Support Team
by Csuleiman
Mon Jun 29, 2020 8:01 pm
Forum: Problems
Topic: DIALUX Eco not launching
Replies: 3
Views: 218

Re: DIALUX Eco not launching

Hello tayyababdullah ,

Have you already tried the above mentioned solutions?

Best regards,
DIAL Support Team
by Csuleiman
Mon Jun 29, 2020 6:07 am
Forum: Problems
Topic: sentinel key not found (h0007) gives error
Replies: 1
Views: 108

Re: sentinel key not found (h0007) gives error

Hello uzunth,

Have you already checked the following thread?
https://dxboard.dialux.com/viewtopic.ph ... el#p111221

Best regards,
DIAL Support Team